Privacy Policy

Magoo & Associates, LLC ("Magoo," "we," "us" or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit magoo.tech or use its forms, how we use and share it, and the choices you have. By using this website, you agree to the practices described here.

This policy covers our website. If you are a Magoo client, information we handle while providing managed services is governed by your MSA, including its confidentiality terms, and by any business associate or nondisclosure agreement we have with you.

Information we collect

Information you give us

We collect the information you choose to enter in our forms. Depending on the form, this may include:

Contact details: your name, email address, phone number, company or organization, job title, city and industry.
Requests and messages: what you tell us about your needs, a support issue, a story or testimonial, and a preferred date and time for a call.
Publications and events: the guide or publication you request, the event you register for and, for printed books, your mailing address.
Job applications: your contact details, city and any resume you attach.
Referrals and community recommendations: details about another person or organization, such as their name, contact information, community and mission.

If you give us information about someone else, such as a referral or a recommended organization, please make sure you have their permission to share it.

Information collected automatically

Analytics: we use Google Analytics to understand how visitors use the site, such as the pages viewed, the general location and device type, how you arrived and whether a form was submitted or a phone or booking link was clicked. We never send what you type into a form to Google Analytics.
Technical and security information: like most websites, our web host and website security service record standard information such as your IP address, browser type and the time of your visit. Our forms also use your IP address briefly to limit repeated or automated submissions.

Cookies and browser storage

Google Analytics and our website security service place cookies to measure visits and protect the site. The site also saves a few small items in your own browser to make it easier to use: a note that you have already unlocked the pricing comparison, your contact details for the rest of your visit so a second publication download is one click, and our list of industries. These stay on your device. You can block or delete cookies and site data in your browser settings; the site will still work, though you may be asked to fill in a form again.

How we use your information

To respond to your questions and requests, and to schedule and hold discovery calls and consultations.
To send the publications you request and to manage your event registrations, including confirmations and reminders.
To provide support to current clients.
To review job applications and contact applicants.
To run our Referral Program and our Community & Giving program, including honoring requests to keep your identity private from the person or organization you refer.
To send information about our services, events and cybersecurity topics that you have asked for or that relate to your inquiry.
To understand and improve how our website works, and to protect it against spam, fraud and abuse.
To comply with the law and enforce our agreements.

Emails and text messages

When you contact us or request a resource, we may follow up by email or phone. You can unsubscribe from marketing emails at any time using the link in the email or by contacting us. We will only send text messages to a number you have given us for that purpose, and message and data rates may apply. You can reply STOP to any text message to stop receiving them. We do not share your mobile number or text-message consent with third parties for their own marketing.

We do not sell or rent your personal information. We share it only as follows:

Service providers that help us run our business and this website, under obligations to protect your information and use it only for the work they do for us. We use service providers to:
- store and organize contact details and inquiries, and schedule calls and appointments;
- send and deliver our emails, text messages and calendar confirmations;
- deliver the messages, applications and recommendations submitted through our website forms;
- measure how our website is used so we can improve it;
- host, deliver and secure our website;
- provide live chat and remote support, when you choose to use them.
Legal reasons: when required by law, subpoena or other legal process, or to protect the rights, property or safety of Magoo, our clients or others.
Business changes: as part of a merger, acquisition or sale of all or part of our business, in which case this policy will continue to apply to the information transferred.
With your consent or at your direction.

How long we keep information

We keep personal information only as long as we need it for the purposes described in this policy, such as maintaining our relationship with you, considering your application or meeting legal, tax and accounting requirements. When it is no longer needed, we delete or de-identify it.

How we protect information

As a cybersecurity and managed I.T. provider, we take protecting information seriously. We use reasonable administrative, technical and physical safeguards, including encrypted connections (HTTPS) for this website and access controls for our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send passwords, payment card numbers or other highly sensitive information through our website forms.

Your choices

Access, correction and deletion: you can ask us what personal information we hold about you, and ask us to correct or delete it, subject to any information we must keep by law.
Marketing: you can opt out of marketing emails and text messages at any time, as described above.
Analytics: you can block analytics cookies in your browser or use Google's opt-out browser add-on at tools.google.com/dlpage/gaoptout (opens in a new tab).

Depending on where you live, you may have additional rights under state privacy laws. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

Children's privacy

This website is intended for businesses and adults. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.

Links to other websites

Our website links to other sites, such as our client portal, scheduling pages and social media profiles. Those sites have their own privacy practices, and we are not responsible for them.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Significant changes will be highlighted on this page.

Governing law

This Privacy Policy is governed by the laws of the State of Illinois, consistent with our MSA.

Contact us

If you have questions about this Privacy Policy or want to make a request about your information, contact us:

Magoo & Associates, LLC
PO Box 116
Effingham, IL 62401
Phone: 1-844-624-6672
Online: our Contact page