IT Services For Southern Illinois & Indiana Businesses:
Are You Sick and Tired Of Dealing With IT Service Providers That Are Impossible To Reach, Won't Follow Through, Can't Fix Things Right, and Nickel and Dime You For Everything That They Do?
If so, give us a call and let us show you what fast, friendly and highly-responsive outsourced IT services should be for your small to medium business: 1-844-624-6672
4 Big Reasons to Choose Magoo & Associates to Support Your Computer Network
We Respond Within 5 Minutes or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 12 seconds. We know you’re busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don’t have to wait around for a technician to show up.
100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we’ll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can’t make it right, the service is free.
No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job!
Peace Of Mind. Because we monitor all of our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.
Prompt and professional services to meet any business need.
excellent technical support
Magoo has excellent technical support, and they keep our church network up and running. Ethan helped us out today with a printer problem, and he was both helpful and prompt in addressing our issue.
Professional and courteous staff
Professional and courteous staff that stayed in contact during the repair process. Upon completion the laptop functioned better than new. I will certainly use Magoo and Associates for any further technology issues.
made the experience as seamless as possible
Magoo has been great . Helped me get set up with a new printer and made the experience as seamless as possible. Highly recommend.
reliable source to assist with my tech needs
As a small business owner with minimal tech knowledge and wireless connection and networking needs I was initially intimidated by the process of contacting a technology communication provider. John and Kristin did an outstanding job of keeping me informed in terms I understand and scheduling appointments quickly. The initial consultation set clear expectations and the install/set up process went smoothly. At install John took time to explain each step, work neatly and around office staff, he provided a detailed trouble shooting plan just in case, and answered all questions. I appreciate being treated as a valued customer although I'm sure my company is not near as large as some of Magoo's other customers. I'm happy to know I now have a reliable source to assist with my tech needs that I can confidentially recommend to others.
We have come to value and trust their expertise and experience
We believe that “ Magoo & Associates “ has provided us with prompt, courteous, reasonably priced services that we have found to be very helpful with a home-based business. In addition to providing services and product, we have also been able to link computers in both Illinois and Florida successfully. We have come to value and trust their expertise and experience in all things related to our computers and programs. We appreciate their professionalism and “ follow-through “ very much. Thank you, for a “ job well done “.
I don’t believe things have worked this well in 10 years
I must say I used to hear some sort of complaint every time I walked into the building about a network or printing issue or something to the sort and I have not heard anything since you have worked on things. I greatly appreciate your help on this, I don’t believe things have worked this well in 10 years
Subject matter experts
Subject matter experts when relating technological solutions to business needs! Customer service second to none!
The onboarding process has been second to none
Just went with Magoo & Associates. The onboarding process has been second to none. So different than who we were using prior. This has been one of the best decisions we have made. John and his team are knowledgeable and responsive. Glad to give them a very high recommendation.
He was more than friendly and very professional
I would like to thank John for a pleasant experience. He was more than friendly and very professional to work with. I would recommend anyone to Magoo & Associates. Thanks again!
Magoo truly cares about their clients
Magoo truly cares about their clients and providing the best service possible. I get to speak directly with a technician immediately and have a fast resolution to my issue. We have been a Magoo partner for over two years, and they still ensure that we are completely satisfied with the service they provide. If you are on the fence, take the leap and partner with Magoo.
they’ve turned a typically negative experience into a positive joyful benefit
I am so excited for the level of service, follow-through and support we have received since working with Magoo and Associates! They've given us exceptionally great service, quality products at amazing prices and set it all up so it was a flawless transition! I really dread technology changes and they've turned a typically negative experience into a positive joyful benefit!
Magoo has given me almost half my schedule back
Magoo has given me almost half my schedule back. I spent a great deal of time relaying information between vendors. Now Magoo handles issues, and coordinates responses with my vendors while keeping me in the loop. Since moving to Magoo, our cyber security and reliability has doubled and will continue to improve due to their focus on these two characteristics. If you move to Magoo, you will see big improvements in your technology, and any lingering issues will be resolved quickly.
They evaluated it and kept me informed on what they were doing
I recently dealt with Magoo & Associates concerning a copier needing looked at due to creasing copies. They evaluated it and kept me informed on what they were doing. They gave me an estimate on repairing it and did not charge me any more than what was quoted. We were very pleased with there service.
Magoo has exceeded our expectations
Without a doubt, Magoo has exceeded our expectations. They are knowledgeable, and highly responsive to our needs. If you are in need of an IT service, you should try them first.
The value for what I pay is tremendous
The staff at Magoo & Associates have been fantastic. When I bought a business that didn't have an organized network or security, Magoo jumped right in and went to work. They answered every question I had, made honest suggestions, and continue to go above and beyond with their service. I have never had a problem go unchecked. The value for what I pay is tremendous. I highly recommend you give Magoo & Associates a shot when it comes to your technology needs.
We consider them a true extension to our business family
Magoo took responsibility of our IT services and datacenter needs several years ago, a multi-site medical group. I greatly appreciate their follow through and communications on every matter. When I create a support ticket, they handle it timely and in a professional manner, with pertinent updates as they seek resolution. If you are looking for an IT provider that saves you time while making your life easier, don’t wait another minute in switching to Magoo. They will make your life easier, save you time, and improve your security infrastructure more than you can imagine. Their prices are affordable while being kind and knowledgeable. We consider them a true extension to our business family.
Very satisfied with the end product, the service, and professionalism of the staff
Concerned about recent events and the safety of our home, Magoo & Associates met with us and offered several suggestions. The end result was a security camera system that has allowed us to monitor activity around our home 24 hours/7 days a week. Alerts to our respective smart phones on any activity around our home has given us a sense of safety and peace of mind. Additionally, the system stores/records activity for a period of time of our choosing and allows for access to off site locations as warranted. Very satisfied with the end product, the service, and professionalism of the staff. Highly recommend to anyone.
The service provided was excellent and served our needs perfectly
I contacted Magoo as a new client with some network construction/cabling work needing done. They were very thoughtful of the needs of our organization and was able to meet those needs in a timely, precise manner. The service provided was excellent and served our needs perfectly. Choose Magoo, they will build a solid trust relationship with you.
They are upfront and honest in what they say
They were able to repair my keyboard when others wouldn't even try. They are upfront and honest in what they say.
Always prompt and professional
Always prompt and professional. We have transitioned all of our computer, networking, hosting and technical needs to Magoo & Associates. We now have a 1 stop shop for everything tech! Highly recommended!
The biggest benefit to switching to
The biggest benefit to switching to Magoo & Associates is their level of understanding and knowledge within our sector, which includes going above and beyond staying at the forefront of legislative mandates, and ensuring that each of their employees adheres to the types of strict security guidelines that our fields have come to require, but are often hard to come by. The team at Magoo has expansive product and IT knowledge, without overwhelming you with industry jargon that is used to fearmonger and oversell. Magoo is straightforward and honest. I guarantee you the team at Magoo & Associates will ensure your transition is as painless and seamless as possible. They will guide your transition, and you will immediately notice a positive change, just in their responsiveness to your needs in IT and security. You’ll wonder why you waited as long as you did.
About Magoo & Associates
Started in 2018, Magoo & Associates is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Southern Illinois. Our team of talented IT professionals can solve your IT nightmares once and for all.