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Don't take our word for it.

Business owners, churches, city halls and 911 centers on what it's like when I.T. finally answers.

I don't believe things have worked this well in 10 years.

Jeremy P.

Magoo has given me almost half my schedule back.

Jennifer B., 911 Coordinator

The onboarding process has been second to none.

Robert W., CEO

Without a doubt, Magoo has exceeded our expectations.

Steven M., City Administrator

We consider them a true extension to our business family.

Crystal D., Internal Systems Manager

The value for what I pay is tremendous.

Kevin B., Chiropractor

Magoo is always fast and gets me taken care of every time!

Garrett, Construction Manager

Magoo has excellent technical support, and they keep our church network up and running.

Jason H.

Magoo truly cares about their clients and providing the best service possible.

Amy V., Village Clerk

They've given us exceptionally great service, quality products at amazing prices.

Kay P., Executive Minister

Subject matter experts when relating technological solutions to business needs!

Steven F., Owner

We have come to value and trust their expertise and experience in all things related to our computers.

Michael J.

I'm happy to know I now have a reliable source to assist with my tech needs.

Ginger S., Office Manager

Professional and courteous staff that stayed in contact during the repair process.

Wyatt H.

The team at Magoo has expansive product and IT knowledge.

MJ, 911 Administrator

They are upfront and honest in what they say.

Chris T.

The service provided was excellent and served our needs perfectly.

Nelson D., IT Manager

They evaluated it and kept me informed on what they were doing.

Janet, Administrator

Very satisfied with the end product, the service, and professionalism of the staff.

Joe H.

Always prompt and professional.

Jenn L., Pipeline Service

Cody was excellent. He explained what was causing the problem and what to do to improve our system.

Mike

Dalton is great. Love when I get him. He takes care of everything.

Aaron, Service

Magoo staff created me an icon to check my questionable emails. So much nicer than receiving tons of emails when I don't have time to check them.

Dora, Department Head

Helped me get set up with a new printer and made the experience as seamless as possible. Highly recommend.

Abbie, Practice Owner

He was more than friendly and very professional to work with. I would recommend anyone to Magoo & Associates.

Dalton R.

Real World Examples

How managed services positions businesses for growth and resiliency

Real-world recovery. Proven partnership.

When Disaster Struck, Their Business Didn't Have to Face It Alone.

When a tornado struck a global company's facility, critical I.T. infrastructure was suddenly at risk. Fortunately, they had a technology partner ready to respond.

  1. Response

    Within an hour, Magoo engineers were onsite to safely shut down critical systems.

  2. Recovery

    By the next morning, recovery was underway—retrieving equipment, assessing damage, and rebuilding essential infrastructure.

  3. Restoration

    Magoo equipped a temporary facility with copper and fiber connectivity while providing temporary hosting at our corporate headquarters, helping the company regain access to essential systems and resume operations as quickly as possible.

Because business continuity isn't just about recovering technology. It's about keeping your people and your business moving forward.

A Magoo & Associates truck and equipment trailer parked beside a storm-damaged facility, with tornado debris and an excavator behind it
A Magoo Field Services truck towing a flatbed trailer at the tornado site, with a debris container and an excavator in the background
Emergency communications dispatch center coordinating police, fire, and EMS response.

Mission-critical technology. Real-world results.

When Every Second Matters, Your I.T. Shouldn't Be Another Emergency.

A 911 communications center has one mission: help protect its community when emergencies happen. But behind the scenes, its coordinator was facing a crisis of her own.

The problem

With a previous provider offering only break-fix support, she was left coordinating multiple technology vendors, third-party integrators, platforms, and compliance responsibilities—all while managing the daily demands of an emergency dispatch center.

Every technical issue meant another call, another vendor, and another problem competing for her attention.

She was responsible for keeping critical systems working, but barely had time to breathe.

The Magoo solution

When the center partnered with Magoo & Associates, that burden began to shift.

Magoo took responsibility for coordinating technology issues and third-party providers, while introducing proactive management, improved redundancy, stronger cybersecurity, and greater system resilience.

Instead of spending her days chasing vendors and troubleshooting recurring problems, the coordinator gained a single technology partner focused on keeping the environment reliable and moving forward.

The transformation

Today, she can spend more time leading her dispatch center and less time managing its technology.

With improved coordination, a more resilient infrastructure, and ongoing technical oversight, the center has a stronger foundation for the police, fire, and EMS professionals who depend on it.

Because when your mission is responding to emergencies, your technology partner should be helping prevent them—not creating more.

In the customer's words

“Magoo has given me almost half my schedule back. I spent a great deal of time relaying information between vendors. Now Magoo handles issues, and coordinates responses with my vendors while keeping me in the loop. Since moving to Magoo, our cyber security and reliability has doubled and will continue to improve due to their focus on these two characteristics. If you move to Magoo, you will see big improvements in your technology, and any lingering issues will be resolved quickly.”

911 Communications Center Coordinator
  • More Time to Lead

    The coordinator reports gaining almost half her schedule back.

  • One Partner. Less Complexity.

    Magoo coordinates technical issues and third-party vendors while keeping leadership informed.

  • Greater Resilience and Confidence

    Proactive management, redundancy, and cybersecurity improvements help support mission-critical operations.

Illustrative county government courthouse representing public-sector cybersecurity and infrastructure modernization.

Protecting public services. Strengthening government security.

47,000 People. One County Government. A Cyberattack They Couldn't Afford.

When a county government serves 47,000 residents, its technology does more than support employees. It helps keep essential public services operating.

But beneath the surface of its I.T. environment, critical security weaknesses were putting that mission at risk.

The problem

During a comprehensive security assessment, Magoo uncovered significant vulnerabilities involving network segmentation, intergovernmental connections, aging hardware, and infrastructure design.

These weaknesses created potential pathways for cyber threats to spread between systems and organizations.

For county leadership and its I.T. department, the stakes were substantial. A ransomware incident could disrupt essential government operations, compromise sensitive information, and interrupt services residents depend on.

The county needed more than a list of vulnerabilities. It needed a clear plan to address them.

The Magoo solution

Magoo developed a detailed infrastructure modernization and security remediation plan designed around the county's operational needs.

The roadmap addressed network segmentation, intergovernmental connectivity, legacy equipment replacement, device modernization, and infrastructure improvements.

Recognizing the importance of the project, county leadership selected Magoo to implement the plan and extend the capabilities of its existing I.T. department.

Working alongside the county's team, Magoo helped transform identified risks into prioritized improvements and a stronger technology foundation.

The transformation

Critical infrastructure weaknesses were remediated, aging technology was modernized, and the county gained a more resilient, secure, and manageable I.T. environment.

Its internal I.T. department gained additional technical capacity and a strategic partner to help address complex infrastructure challenges.

Most importantly, county leaders could move forward with greater confidence in the technology supporting their employees and the residents they serve.

Because protecting government technology isn't just about defending networks. It's about protecting the continuity of public service.

  • 47,000 Residents

    A county government responsible for delivering essential services to its community.

  • Critical Risks Identified

    Network segmentation, intergovernmental connectivity, aging equipment, and infrastructure design weaknesses.

  • A Stronger I.T. Foundation

    A comprehensive modernization plan implemented alongside the county's existing I.T. department.

Illustrative corn-processing facility with industrial automation, production equipment, and SCADA monitoring systems.

Smarter manufacturing. Stronger resilience.

When Ransomware Stopped Production Elsewhere, This Facility Kept Running.

For a food manufacturer, every minute of production matters. Equipment must work together, systems must remain available, and technology improvements cannot come at the expense of production schedules.

One manufacturer recognized that better technology could unlock greater efficiency—but this was its first major step toward integrating industrial automation with modern I.T. infrastructure.

The opportunity was clear. The path forward wasn't.

The challenge

The company wanted to improve efficiency by connecting programmable logic controllers (PLCs), industrial controllers, SCADA systems, and servers into a more coordinated production environment.

But bringing these technologies together introduced complex challenges involving security, reliability, interoperability, and uptime.

Traditional I.T. upgrades could not simply interrupt production for extended periods. Any modernization effort had to respect short maintenance windows and preserve the facility's production cadence.

They needed a partner who understood that in manufacturing, technology has to work around production—not the other way around.

The Magoo solution

Magoo accepted the challenge and developed a strategic modernization plan focused on three priorities: operational resilience, cybersecurity, and production efficiency.

The plan established a practical approach for integrating industrial control systems with the supporting I.T. environment while reducing unnecessary exposure and improving infrastructure reliability.

Magoo worked to coordinate the connectivity and interoperability of PLCs, controllers, SCADA platforms, and servers, with improvements planned around limited service windows.

Rather than treating manufacturing technology as a collection of independent devices, Magoo helped create a more coordinated environment designed to support production continuity.

The moment that proved its value

The real test came when the manufacturer's parent company suffered a sophisticated ransomware attack that crippled operations at its other locations.

While those facilities faced significant disruption, the Magoo-supported manufacturing facility remained operational and continued producing raw goods.

The resilience built into its technology environment helped it maintain production through a major cybersecurity event affecting the wider organization.

The transformation

What began as an effort to improve manufacturing efficiency became something even more valuable: a stronger foundation for operational continuity.

The manufacturer gained a more integrated technology environment, improved security and resilience, and the confidence to pursue modernization without sacrificing its production priorities.

When a major cyber crisis struck the broader company, this facility demonstrated the business value of those investments.

Because modern manufacturing doesn't just depend on technology to produce more. It depends on technology to keep producing when it matters most.

  • Production Continued

    The facility remained operational during a ransomware attack that disrupted other company locations.

  • Industrial Systems Working Together

    A coordinated approach to PLCs, controllers, SCADA platforms, and supporting server infrastructure.

  • Modernization Without Losing Momentum

    Technology improvements planned around short maintenance windows and production requirements.

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