Business phone service
Your phone system is holding you prisoner.
Do you feel like your phone system has you in prison, preventing you from operating your business the way you intend?
It's time to reconsider your phone service.
Don't fall victim to poor call quality, high telephone bills, marketing hype, unresponsive support, and long-term contracts. There are millions of options in the market today, but what phone system best suits your business?
What you don't want
- High phone bills that lock you into multiple year contracts.
- Restrictive systems that don't allow you to operate as intended.
- Nickel and dimed every time you add a device, user, or feature.
What you do want
- Lower phone bills with complete, up-front pricing.
- A customizable system that allows you to operate as intended.
- Service that grows with the needs of your business through time.
Finally, a platform as free as your goals!
Break free of your shackles with a private unified communications platform, unlimited devices, users, and limitless options. With complete onsite and remote service, your phone system can grow with your organization.
Flexibility, agility, and cost efficiency are primary considerations when selecting a phone service. Traditional telecommunication companies lock your service to a physical location, with slow support and long contracts. We provide on-premises, hybrid, and cloud platforms, with professional onsite and remote support.
Unchained communications
Connecting with your clients isn't the way it once was. Today, people want choices in communicating with businesses. Unified communications lets you stay connected with your clients the way they want.
- Text message
- Website chat
- Video conference
- Queue callback
- Voice bridge
- And more
Complete flexibility
You go wherever work takes you. You should demand the same from your phone system.
Any device
Use traditional phones, a computer, or the mobile application without skipping a beat. Communications stay clear and reliable, whatever the platform or location.
The office on the go
Make and receive phone calls, transfers, chat, and text messages from your business number, with the convenient features of the office wherever you are.
Keep your clients
All business communications remain within your business phone system, so employees don't use personal cellphone numbers and walk away with your clients.
Unchained Features
Finally, a phone system that grows with you, without nickel-and-dime charges.
View all featuresHide features
- Call Barring
- Hunt Groups
- Conference Calling
- Busy Lamps
- Call Queues
- IVR Voice Prompts
- Call Transfers
- Time of Day Routing
- Custom Hold Music
- Group Voicemail
- Per Extension Voicemail
- Voicemail to Email
- Tandem Ringing
- Softphone Application
- Mobile Application
- Text Messaging
- Chat
- Video Conferencing
- Call Recording
- CRM Integration
- Hot Desking
- Microsoft 365 Integration
- Custom Phone Logo
- Skill Based Routing
- Call Reporting
- Call Parking
- Holiday Routing
- Website Integration
- Intercom
- Hotel/Motel Features
- Barge/Listen/Whisper
- Callback
- SQL Integrations
- AI Integrations
- Call Sentiment
- Transcription
- AI Assistants
- And more
Custom built for your business
- Hybrid, on-prem, or cloud deployment
- No major hardware charges
- Up to 1,024 concurrent calls
- Integrated paging systems
- Door phones
- Short code messaging
- Custom built phone applications
Business enablement
- Microsoft and Google integration
- CRM integrations
- Video conferencing included
- Bring your own device
- Remote/telework
- Call center features
- One platform for complete customer communications
Unlimited fax options
Most businesses still rely on fax despite its incompatibility with most modern systems. Modern fax lets you integrate it with your other systems, reduce paper, and send faxes from the platforms you already use.
- Traditional fax machines
- Fax through email
- Browser-based fax
- Print to fax
Need something custom? Our platform is built with API integrations to further integrate with your software.
Our service makes the difference
Are you a reseller for another company?
Magoo does not resell phone service like RingCentral, 8×8, or Zultys. Magoo is an FCC registered telecommunications provider. Since communications always rely on interconnectivity, we do partner with third parties to ensure consistent and reliable telephone service. Unlike resellers, the "last mile" is completely our responsibility and is handled by one of our Indiana and Illinois branch offices, providing you responsive service both remote and onsite.
Who do I call if I have any issues?
Contact us by telephone, email, text message, website chat, or a support portal request. Our technicians are available 24/7 to assist you, and our average time-to-technician is 12 seconds.
Do I have unlimited minutes with your service?
Read the fine print on your existing provider! Most companies advertise unlimited voice minutes but have "fair use" provisions that limit what unlimited actually means. Each voice trunk or 10-digit phone number includes 2,000 minutes monthly (that's 100 minutes a work day). After the allowed 2,000 minutes, you are billed for interstate and intrastate minutes. Although rates can be complex, toll charges are generally a fraction of a cent per minute. Contact an account manager for detailed toll rates.
The platform supports up to 1,024 concurrent calls, so you don't miss a client call when several come in at once.
How do I get started?
An account manager will meet with you and discuss your business needs. Based on those needs, we will build a custom service plan with a white-glove onboarding plan. We have numerous PBX systems and options, so you get the right product, features, support, and redundancy. Schedule a discovery call to begin.
Are there additional benefits to your phone service?
Yes. Our phone system is capable of remote, telework, and hybrid work, which can increase employee satisfaction and retention. It provides clear communications regardless of your employee's location. Some of our partners have overseas companies handling aspects of their business with the same flexibility as stateside staff, without high-rate charges.
Do you service large companies with complex communication needs?
Yes. Our telephone service was created for interoperability, and we service large manufacturing, medical, and government organizations with unique interoperability requirements. Our team can build out your solution with access control, paging, intercom, third-party integrations, and much more.
We changed phone systems over a year ago, and could not be happier. We saved over six thousand dollars by switching and our customers love getting text messages. We were able to keep our phone number, and transitioning could not have been easier.
Randall Thomas★★★★★
Don't take our word for it!
Schedule a discovery call for your free, no-hassle consultation and demonstration. It might be your "get out of jail free" card.