What every business owner must know about hiring IT service firm

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excellent technical support

Magoo has excellent technical support, and they keep our church network up and running. Ethan helped us out today with a printer problem, and he was both helpful and prompt in addressing our issue.

Jason H

Professional and courteous staff

Professional and courteous staff that stayed in contact during the repair process. Upon completion the laptop functioned better than new. I will certainly use Magoo and Associates for any further technology issues.

Wyatt H.

made the experience as seamless as possible

Magoo has been great . Helped me get set up with a new printer and made the experience as seamless as possible. Highly recommend.

Abbie
Practice Owner

reliable source to assist with my tech needs

As a small business owner with minimal tech knowledge and wireless connection and networking needs I was initially intimidated by the process of contacting a technology communication provider. John and Kristin did an outstanding job of keeping me informed in terms I understand and scheduling appointments quickly. The initial consultation set clear expectations and the install/set up process went smoothly. At install John took time to explain each step, work neatly and around office staff, he provided a detailed trouble shooting plan just in case, and answered all questions. I appreciate being treated as a valued customer although I'm sure my company is not near as large as some of Magoo's other customers. I'm happy to know I now have a reliable source to assist with my tech needs that I can confidentially recommend to others.

Ginger S
Office Manager

We have come to value and trust their expertise and experience

We believe that “ Magoo & Associates “ has provided us with prompt, courteous, reasonably priced services that we have found to be very helpful with a home-based business. In addition to providing services and product, we have also been able to link computers in both Illinois and Florida successfully. We have come to value and trust their expertise and experience in all things related to our computers and programs. We appreciate their professionalism and “ follow-through “ very much. Thank you, for a “ job well done “.

Michael J.

I don’t believe things have worked this well in 10 years

I must say I used to hear some sort of complaint every time I walked into the building about a network or printing issue or something to the sort and I have not heard anything since you have worked on things. I greatly appreciate your help on this, I don’t believe things have worked this well in 10 years

Jeremy P

Subject matter experts

Subject matter experts when relating technological solutions to business needs! Customer service second to none!

Steven F
Owner

The onboarding process has been second to none

Just went with Magoo & Associates. The onboarding process has been second to none. So different than who we were using prior. This has been one of the best decisions we have made. John and his team are knowledgeable and responsive. Glad to give them a very high recommendation.

Robert W
CEO

He was more than friendly and very professional

I would like to thank John for a pleasant experience. He was more than friendly and very professional to work with. I would recommend anyone to Magoo & Associates. Thanks again!

Dalton R

Magoo truly cares about their clients

Magoo truly cares about their clients and providing the best service possible. I get to speak directly with a technician immediately and have a fast resolution to my issue. We have been a Magoo partner for over two years, and they still ensure that we are completely satisfied with the service they provide. If you are on the fence, take the leap and partner with Magoo.

Amy V
Village Clerk

they’ve turned a typically negative experience into a positive joyful benefit

I am so excited for the level of service, follow-through and support we have received since working with Magoo and Associates! They've given us exceptionally great service, quality products at amazing prices and set it all up so it was a flawless transition! I really dread technology changes and they've turned a typically negative experience into a positive joyful benefit!

Kay P.
Executive Minister

Magoo has given me almost half my schedule back

Magoo has given me almost half my schedule back. I spent a great deal of time relaying information between vendors. Now Magoo handles issues, and coordinates responses with my vendors while keeping me in the loop. Since moving to Magoo, our cyber security and reliability has doubled and will continue to improve due to their focus on these two characteristics. If you move to Magoo, you will see big improvements in your technology, and any lingering issues will be resolved quickly.

Jennifer B
911 Coordinator

They evaluated it and kept me informed on what they were doing

I recently dealt with Magoo & Associates concerning a copier needing looked at due to creasing copies. They evaluated it and kept me informed on what they were doing. They gave me an estimate on repairing it and did not charge me any more than what was quoted. We were very pleased with there service.

Janet
Administrator

Magoo has exceeded our expectations

Without a doubt, Magoo has exceeded our expectations. They are knowledgeable, and highly responsive to our needs. If you are in need of an IT service, you should try them first.

Steven M
City Administrator

The value for what I pay is tremendous

The staff at Magoo & Associates have been fantastic. When I bought a business that didn't have an organized network or security, Magoo jumped right in and went to work. They answered every question I had, made honest suggestions, and continue to go above and beyond with their service. I have never had a problem go unchecked. The value for what I pay is tremendous. I highly recommend you give Magoo & Associates a shot when it comes to your technology needs.

Kevin B
Chiropracter

We consider them a true extension to our business family

Magoo took responsibility of our IT services and datacenter needs several years ago, a multi-site medical group. I greatly appreciate their follow through and communications on every matter. When I create a support ticket, they handle it timely and in a professional manner, with pertinent updates as they seek resolution. If you are looking for an IT provider that saves you time while making your life easier, don’t wait another minute in switching to Magoo. They will make your life easier, save you time, and improve your security infrastructure more than you can imagine. Their prices are affordable while being kind and knowledgeable. We consider them a true extension to our business family.

Crystal D
Internal Systems Manager

Very satisfied with the end product, the service, and professionalism of the staff

Concerned about recent events and the safety of our home, Magoo & Associates met with us and offered several suggestions. The end result was a security camera system that has allowed us to monitor activity around our home 24 hours/7 days a week. Alerts to our respective smart phones on any activity around our home has given us a sense of safety and peace of mind. Additionally, the system stores/records activity for a period of time of our choosing and allows for access to off site locations as warranted. Very satisfied with the end product, the service, and professionalism of the staff. Highly recommend to anyone.

Joe H

The service provided was excellent and served our needs perfectly

I contacted Magoo as a new client with some network construction/cabling work needing done. They were very thoughtful of the needs of our organization and was able to meet those needs in a timely, precise manner. The service provided was excellent and served our needs perfectly. Choose Magoo, they will build a solid trust relationship with you.

Nelson D
IT Manager

They are upfront and honest in what they say

They were able to repair my keyboard when others wouldn't even try. They are upfront and honest in what they say.

Chris T

Always prompt and professional

Always prompt and professional. We have transitioned all of our computer, networking, hosting and technical needs to Magoo & Associates. We now have a 1 stop shop for everything tech! Highly recommended!

Jenn L.
Pipeline Service

The biggest benefit to switching to

The biggest benefit to switching to Magoo & Associates is their level of understanding and knowledge within our sector, which includes going above and beyond staying at the forefront of legislative mandates, and ensuring that each of their employees adheres to the types of strict security guidelines that our fields have come to require, but are often hard to come by. The team at Magoo has expansive product and IT knowledge, without overwhelming you with industry jargon that is used to fearmonger and oversell. Magoo is straightforward and honest. I guarantee you the team at Magoo & Associates will ensure your transition is as painless and seamless as possible. They will guide your transition, and you will immediately notice a positive change, just in their responsiveness to your needs in IT and security. You’ll wonder why you waited as long as you did.

MJ
911 Administrator

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